Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is
different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If
the address was incorrect, though we’d be happy to send you another order to the correct
address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting
your order number. We’ll see what can be done.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment
matches the size stated on the sizing chart. Though rare, it’s possible that the garment was
mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at email@example.com and we’ll let you know what your next steps are